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e-Collection Service (ECS)

This solution will address the needs of financial institutions to adopt hybrid collection model to do collection via auto debit, direct debit and FPX collection and B2C model in addition to the existing channels such branches of financial institutions and other outlets. It is a highly scalable, modular, workflow based business rule driven application that has been designed to facilitate the bulk collection requirements of any financial institution.

It allows the financial institution to manage and control collection processing at organization level i.e centralized or decentralized. Apart from handling the above  functions, it also offers a parameterized arrangement, file formats and collection window set up to ensure flexibility in terms of service offering and other benefits. This system is capable of uploading the collection instructions in batch file to multiple Bank systems provided the access is provided by the bank.

This solution has rich business functionality and high degree of flexibility to address the dynamic business requirement and in compliance with payment industry security requirement. It provides more value added services to the internal departments and external clients of any financial institution.

 

 
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